DELETE YOUR ACCOUNT & DATA

You can permanently delete your Daykeep Climb (com.daykeepclimb.game) account and the data associated with it — either yourself inside the game, or by asking us.

Delete it yourself, in the game

The quickest way is in the app: open Settings, scroll to the account section and tap DELETE ACCOUNT, then confirm. This permanently erases your account and its data straight away — it cannot be undone, and it does not need a request or a waiting period.

Or request deletion by email

If you can no longer sign in, or would rather we do it, email stefansjs@daykeep.co.za with the subject “Daykeep Climb account deletion”. So we can find your account, include your in-game name and tag (e.g. Name#0421), shown on the Settings screen. If you linked an email address to your account, send the request from that address; if you signed in with Google Play Games (Android) or Game Center (iOS), send it from the email on that account, or just include your in-game name and tag so we can locate the account.

What gets deleted

Your account identifier and display name/tag.
Any linked sign-in identifiers (Google Play Games or Game Center player ID, email address).
Your scores and leaderboard entries.
Your gem balance and owned items.

Purchase transaction records may be retained where we are required to keep them for legal, tax, or fraud-prevention reasons; they are no longer linked to your profile.

How long it takes

In-game deletion takes effect immediately. Emailed requests are processed within 30 days.

Contact

stefansjs@daykeep.co.za